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RETURNS INFORMATION

Appliance Parts Warehouse's Return Policy

 RETURN SHIPPING ADDRESS

 APPLIANCE PARTS WAREHOUSE CHATTANOOGA
 2311 EAST 23RD STREET
 CHATTANOOGA, TN 37407
 1-800-251-6225

  
REASONS FOR ITEM RETURN
   
*Please return your item with a service that requires a signature. We are not responsible for items that are lost by the shipper during the return process. A required signature and insurance will protect your return and insure that you receive proper credit.
WARRANTY
All parts sold by Appliance Parts Warehouse (www.apwapplianceparts.com), come with the full manufacturers replacement warranty. The warranty is good from the date of original purchase. Warranty issues are sometimes complex so we encourage you to call to place your warranty replacement parts order.
 
DAMAGED
 If your package was damaged in shipment, please refuse delivery. If possible, please inspect your package immediately upon delivery. All packages shipped via UPS are insured. If you are unable to refuse delivery on a damaged package, you must notify us immediately so that we may start the damage claim process.  
WRONG

 

RECEIVED WRONG

Did we make a mistake and ship the wrong part by accident? No problem, we will ship the correct part ASAP and make arrangements to have the incorrect part picked up. Please contact a sales representative to obtain a pickup tag.

 

 

ORDERED WRONG

Did you order the wrong part? In most cases this will not be a problem. We encourage you to make sure you are ordering the correct part, but we understand that not everyone is perfect and mistakes will happen. Electrical appliance parts that have been opened from their original packaging are not returnable. Electrical appliance parts that have been installed are not returnable. Special order parts that are non-stock items are non returnable. All other appliance parts in original packaging may be returned and subject to a 20% restocking fee. There are no returns allowed after 30 days.

 
NOT NEEDED
Electrical appliance parts that have been opened from their original packaging are not returnable. Electrical appliance parts that have been installed are not returnable. Special order parts that are non-stock items are non returnable. All other appliance parts in original packaging may be returned and subject to a 20% restocking fee. There are no returns allowed after 30 days.  
     
     
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